Who we are
Our website address is: https://propvaluer.co.za.
Introduction
Welcome to our privacy policy. PropValuer respects your privacy and takes the protection of personal information very seriously. In Order for PropValuer to run effectively as a business and sell businesses, we need to collect and process certain information about you. The purpose of this policy is to describe the way that we collect, store, use, and protect information that can be associated with you or another specific natural or juristic person and can be used to identify you or that person. The purpose of this policy is to describe the way that we handle your personal information.
Personal information
Personal information includes information that you have provided voluntarily to PropValuer and which information PropValuer has collected for the purpose of allowing PropValuer to offer you it’s services. Personal information is any information that relates to an identified or identifiable individual. Common examples of the types of personal information which we may collect, and process include:
Identifying information– such as your first name and last name, identity numbers.
Contact information– such as your phone number and email address.
We may use your personal information to:
• contact you,
• respond to you enquires,
• verify your identity,
• to send you marketing material (including electronic communications) or send out information of all our up-and-coming auctions. You can unsubscribe from our newsletter at any time and thereafter we will not market to you,
• to further legitimate business objectives and provide our service to you
Disclosure
- We do not disclose or transfer your personal information to any third party except to attorneys and accountants for the registration process when the transfer of a business and/or property is required.
- We do collect information for our in-house database with our clients details whereby we send out relevant news and updates.
3. We will obviously need to disclose your personal information to employees of ours who require it in order to do their jobs. We make sure they are aware of and take their confidentiality obligations seriously. They are contractually bound to keep all confidential information confidential.
4. There may be situations where the law requires us to disclose your personal information. In all other situations, we will not disclose your personal information without notifying you and enabling you to object.
We may use any of your personal information that you provide to us only for the purposes indicated in this privacy policy.
In certain cases, we will get your consent to use your personal information and you may withdraw your consent at any time by emailing us.
Security
We will take all reasonable steps to ensure that your data is treated securely and in accordance with this policy. We will take appropriate and reasonable technical and organisational steps to protect customers’ personal information in line with industry best practices. Our security measures, including physical, technological and procedural safeguards, will be appropriate and reasonable. This includes the following:
- keeping our systems secure (such as monitoring access and usage);
- storing our records securely.
- controlling the access to our premises, systems and/or records; and
- safely destroying or deleting records.
Accurate and up to date
We will try to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes defined in this policy. You are able to review or update any personal information that we hold on you by emailing us, or phoning us. Please note that in order to better protect you and safeguard your personal information, we take steps to verify your identity before making any corrections to your personal information.
Retention
We will only retain your personal information for as long as it is reasonably necessary to fulfil the purposes for which we obtained the information.
During the period of retention, we will continue to abide by our non-disclosure obligations and will not share or sell your personal information.
We may retain your personal information in physical or electronic records at our discretion.
Enquiries
If you have any questions or concerns arising from this privacy policy or the way in which we handle personal information, please email the Information Officer on the following email address: claire@propvaluer.co.za
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
If you send us a form, requesting information or subscribing to our newsletter or updates, your information will be added to our mailing lists as per your settings which can be changed at any time.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.